As Coronavirus, unfortunately, continues to spread, our priority is to keep our employees, customers and the community safe, while also ensuring that all our customers receive a high-quality service with minimal disruption. We are closely monitoring the potential impact of COVID-19 on our business operations and supply chains.
Our priority is to ensure all our customers receive a high-quality service with minimal disruption and to take practical measures to keep our employees, customers and the community safe. We are closely monitoring the potential impact of COVID-19 on our business operations and supply chains. We continue to monitor advice issued by Public Health England (“PHE”), the Department of Health and Social Care (“DHSC”) and the current recommendations from the World Health Organisation (“WHO”).
Currently, the impact on day to day operations has changed. All office-based staff are now working from home remotely, instead of the coming into the office and we continue to operate all the bin empties/schedules as usual but with the following additional precautions and planning in place:
We have provided information to all employees in relation to hygiene and the importance of regular and thorough hand washing and use of hand sanitisers. Hand sanitisers have been distributed throughout the business. Advice from PHE has been circulated to all employees regarding good hygiene and precautions to take should you develop the symptoms.
All requests for services to be reinstated may take up to seven working days as we have to filter this information to each depot and they may have to unfurlough drivers to cover additional volume which might take a short while.
Our providers will no longer obtain signatures via pda to reduce person to person contact. All Waste Collections will continue as usual but with limitations place in certain areas across the UK due to some routes and rounds having limited drivers on them, please email us on [email protected] if you need to reduce services temporarily.
We will continue to let you know if there are any changes, alternatively please get in touch with the office on 08000 931 186 if you have any questions.
The evolving situation is being closely monitored in-house on an ongoing basis to ensure that we implement the appropriate advice and protocols. This includes amending our operations on an ongoing basis.